TradeSherpa is in charge of making the introduction between you and the Sherpa of your choice once you are ready to contact him or her. The Sherpa will then schedule a phone call or an e-call (e.g. Skype) with you directly. If you are happy with that first interaction and you decide to work with the Sherpa, then you will pursue the process directly with the Sherpa: discussion on terms, signature of the agreement, and beginning of the collaboration.
Please remember that TradeSherpa is not a party of the contract between you and the Sherpa. TradeSherpa’s mission is to facilitate the matching and introduction process, but we do not interfere with the Sherpa’s services.
Of course, we will follow-up with you to make sure that you are happy with the services delivered by the Sherpa. Also, don’t forget that a phone call with TradeSherpa is included in your plan, so you can ask us questions, request to look for another Sherpa, or provide us with feedback on your collaboration with the Sherpa if needed.